Privacy Policy
Last updated: July 2026
A note before you read this: This policy explains how Altheon Avenir handles the information you share through our website — not the clinical notes from your therapy sessions, which are governed separately by professional confidentiality standards and discussed with your clinician directly. This document is a starting template and should be reviewed by a qualified lawyer familiar with the Nigeria Data Protection Act (NDPA) before it is relied on as your official policy.
1. Who we are
Altheon Avenir ("we," "us," "our") provides mental health consultation services in Lagos, Nigeria and online. This policy covers the website you're reading now — altheonavenir.com — and the forms on it.
2. What information we collect
We collect information you choose to give us directly, such as when you fill in the contact form or request an appointment. Depending on the form, this may include:
- Your name, email address, and phone number
- Your preferred consultation format and appointment date
- The area of concern you select, and any notes you choose to share
We do not use tracking cookies or third-party advertising trackers on this site. If we later add analytics tools to understand site traffic, this policy will be updated to reflect that.
3. How we use your information
We use the details you submit only to respond to your enquiry, schedule your consultation, and communicate with you about your appointment. We do not sell, rent, or share your information with third parties for marketing purposes.
4. Sensitive information and clinical confidentiality
Anything you share during an actual consultation session — whether in person or online — is protected under standard clinical confidentiality practices, separate from this website policy. Your consultant will explain the specific confidentiality terms, and any limits to it, at the start of your first session.
5. How we store your information
Website form submissions are processed through the hosting/form services used to operate this site and may be stored there so that authorised staff can respond to enquiries and appointment requests. We keep contact and booking information only for as long as needed to provide our services and meet applicable record-keeping obligations, after which it is deleted or securely disposed of.
6. Your rights
Under Nigerian data protection law, you have the right to ask what information we hold about you, request a correction, or ask us to delete it, subject to any legal or clinical record-keeping requirements. To make a request, email us at hello@altheonavenir.com.
7. Changes to this policy
We may update this policy from time to time as our services or legal obligations change. The date at the top of this page will reflect the most recent update.
8. Contact us
If you have questions about this policy or how your information is handled, reach us at hello@altheonavenir.com or through our Contact page.